Front Line Leadership Excellence

Lessons from Army Small-Team operation for the Corporate Sector

A vital component of the Sri Lankan armed forces' victory over the world's most ruthless terrorist organization was the army's deployment of Eight Man Teams to the front, in stark contrast to conventional tactics. This unique strategy leveraged leadership behaviours that made the Eight Man Team much m ore than the sum of the 8 individuals, resulting in a disproportionate impact on the enemy.</p />
<p>This success is applicable to the everyday battles fought by numerous companies in an extremely competitive and aggressive environment for nothing less than victory. The performance of the frontline staff is of paramount importance to fulfill ever changing and ever-increasing client needs, while striving to deliver results with minimum resources and reduce inefficiencies.</p>
<p>PROGRAM CONTENT:<br />
Linking the game changing behaviour of Eight Man Teams to the frontliners in the Corporate world:<br />
* What really matters at the front<br />
* Gearing to give 110%<br />
* Creating the right support base<br />
* Self-readiness & flexibility<br />
* One way ticket mentality in delivering results<br />
* Relentless and continuous training</p>
<p>Due to popular demand, a Repeat Public Workshop will be held on 4th June 2010 at the Cinnamon Lakeside Hotel.